About Us

About Us

Crossroads provides a wide range of community care services to people in need of help, support and respite care services since 1987. Crossroads Care is a Charity Limited by Guarantee and is also registered and fully compliant with the Care Quality Commission (CQC). Crossroads Care is associated under a nationally recognised network partner known as the ‘Carers Trust’.

 

It is a huge importance up and down the country for providing support to carers and the people whom they care for, recently growing our credentials and offering support to over 35,000 individuals and their families throughout the nation. Crossroads thrives in giving the best support and care to those who need it most and bending our services to suit all care needs, we endeavour to provide our services to give carers the chance to relax and relieve their stresses by having a helping hand and giving them some of their free time back away from caring.

Our ethos is to help and support those in need of care services in any way we possibly can with an approach that is both professional and sympathetic whilst at all times maintaining the dignity and self respect of our customers. 

Our Mission
Crossroads Care of Birmingham, Sandwell, Walsall and Wolverhampton and our network partner "The Carers Trust" will support and provide information, advice and services to local people caring at home for a family member or friend. 

With carers' needs, choices and voices at the heart of everything we do, we strive to ensure that the enormous contribution they make to society and to those they care for is fully recognised, appreciated and valued. 

Our Vision
A world where the role and contribution of unpaid carers is recognised and they have access to the quality support and services they need to live their own lives, which we are able to provide or signpost to other external partners in the knowledge that they will receive the highest quality of care and response at all times. 

 

Our recent CQC Inspection Report is available to view here: CQC Report June 2014

You can also view our most recent AGM Report here: AGM REPORT 2014